Cancellation & Refund Policy

Cancelling a pre-order

After dispatch

Because our pickles are food products, we can’t accept returns once an order has been dispatched, except as below.

Damaged or wrong items

If your jar arrives damaged, leaking or is not what you ordered, tell us within 48 hours of delivery with a photo, and we’ll replace it or refund you in full.

If we can’t fulfil your order

If a batch sells out or we can’t deliver to your address, we’ll refund you in full.

Refund timelines

Approved refunds are issued to your original payment method through Razorpay, usually within 5–7 working days, depending on your bank.